Blanket Purchase Agreement Using AME, Stuck an Incomplete Status (Doc ID 1548540.1)

Last updated on JUNE 21, 2023

Applies to:

Symptoms

The Document Type of Blanket Purchase Agreement (BPA) fails using the Approval Management Engine (AME) Approval.

•  The AME rule has been setup and is used both for Standard Purchase Orders (PO) and BPA.
•  Standard Purchase Order Approval is working fine with the same AME rule.
•  The BPA remains in "incomplete" status when the approval process is initiated.

Error: (ame_exceptions_log)

Steps:
1. Set up AME rule for transaction type "Purchase Order Approval".
2. Initiate a transaction from the application (Update Document Type) and document remains at incomplete status.

Cause

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