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When Re-Opening Most Recent Life Event, Error: APP-BEN-92968: You have elected to enroll in 2 Medical plans (Doc ID 1548576.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.

Symptoms

When attempting to reopen life events, back out life events or satisfy Certification Requirements, the following error occurs:

APP-BEN-92968: You have elected to enroll in 2 Medical plans.
The maximum allowed is 1.
(PLAN_OPTION_NAMES=BlueCard PPO : Employee Plus Spouse, BlueCard PPO : Employee Plus Spouse)

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Attempt to re-open the last life event, back out the life event or satisfy certification requirements.

Error occurs.

 

Cause

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