Last updated on DECEMBER 14, 2016
Applies to:Oracle Advanced Benefits - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.
When attempting to reopen life events, back out life events or satisfy Certification Requirements, the following error occurs:
The maximum allowed is 1.
(PLAN_OPTION_NAMES=BlueCard PPO : Employee Plus Spouse, BlueCard PPO : Employee Plus Spouse)
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Attempt to re-open the last life event, back out the life event or satisfy certification requirements.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms