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Page Not Opening and Internal Server Error in View Accounting for Asset Transaction (Doc ID 1548614.1)

Last updated on APRIL 09, 2018

Applies to:

Oracle Assets - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Navigation:
1. Fixed Asset Manager > Inquiry > Financial Information > Query the Assets with asset number
2. Asset record is populated
3. CLick (B) Books. VIew financial Information page is opened
4. CLick (B) Transactions. Transaction History page is opened
5. In the Transactions History page, click menu> Tools > View Accounting.

The page takes a long time to open and finally errors with:

Internal Server Error

Cause

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