Last updated on JULY 10, 2017
Applies to:Oracle Advanced Collections - Version 126.96.36.199 and later
Information in this document applies to any platform.
We have a bill to account #1 that appears to have been merged into account #2. An Invoice is showing for the merged account. However, in UWQ the old account name and the new account name are both appearing. The old account name shows, but if you go into the account there are no transactions. If you go into the new account name you see the delinquent invoice. Why are both old and new account information showing?
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