Discounts Not Calculated Correctly Based On The Payment Term Setup
Last updated on JULY 31, 2017
Applies to:
Oracle Receivables - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]Information in this document applies to any platform.
Symptoms
On : 11.5.10.2 version, Transactions Related
ACTUAL BEHAVIOR
---------------
Discounts not calculated correctly based on the payment term setup.
The issue is with due date and discount date calculation inconsistency for invoices on the cut-off date for the payment term.
EXPECTED BEHAVIOR
-----------------------
Expect to see the due date and discount date should behave the same way for invoices on the cutoff date.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an invoice using proxima payment term
2. The due date and discount date not calculated correctly on cutoff date.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot invoice the customers since the customers are getting undue discounts
Cause
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms