"Authentication for user system denied" or "guest, failed to be authenticated" Error Being Generated After Changing the "system" or "guest" User Password Using the Instructions from the Security Guide

(Doc ID 1549020.1)

Last updated on MAY 04, 2018

Applies to:

Oracle Transportation Management - Version 6.3.0 to 6.3.1 [Release 6.3]
Information in this document applies to any platform.


After installing OTM 6.3 and attempting to change either the "system" or the "guest" users passwords following the instructions in the OTM Security Guide one or more of the following errors may be generated.

For the "system" user from the WebLogic console logs:

INFO | 2013/04/25 14:02:43 | weblogic.security.SecurityInitializationException: Authentication for user system denied
INFO | 2013/04/25 14:02:43 |    at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.doBootAuthorization(CommonSecurityServiceManagerDelegateImpl.java:966)
INFO | 2013/04/25 14:02:43 |    at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.initialize(CommonSecurityServiceManagerDelegateImpl.java:1054)
INFO | 2013/04/25 14:02:43 |    at weblogic.security.service.SecurityServiceManager.initialize(SecurityServiceManager.java:873)
INFO | 2013/04/25 14:02:43 |    at weblogic.security.SecurityService.start(SecurityService.java:141)
INFO | 2013/04/25 14:02:43 |    at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
INFO | 2013/04/25 14:02:43 |    Truncated. see log file for complete stacktrace
INFO | 2013/04/25 14:02:43 | Caused By: javax.security.auth.login.FailedLoginException: [Security:090304]Authentication Failed: User system javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User system denied


<Apr 26, 2013 6:25:00 AM PDT> <Notice> <Security> <BEA-090078> <User system in security realm otmrealm has had 5 invalid login attempts, locking account for 30 minutes.>

For the "guest" user

weblogic.log has the following error:

####<Mar 22, 2013 10:05:50 AM GMT> <Notice> <Security> <your_url> <gc3-dts1appv07> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1363946750106> <BEA-090078> <User guest in security realm otmrealm has had 5 invalid login attempts, locking account for 30 minutes.>

tomcat console.log has the following error:

INFO | 2013/03/22 10:05:50 | javax.security.auth.login.LoginException: javax.security.auth.login.LoginException: java.lang.SecurityException: User: guest, failed to be authenticated.



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