"Authentication for user system denied" or "guest, failed to be authenticated" Error Being Generated After Changing the "system" or "guest" User Password Using the Instructions from the Security Guide (Doc ID 1549020.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Transportation Management - Version 6.3.0 to 6.3.1 [Release 6.3]
Information in this document applies to any platform.

Symptoms

After installing OTM 6.3 and attempting to change either the "system" or the "guest" users passwords following the instructions in the OTM Security Guide one or more of the following errors may be generated.

For the "system" user from the WebLogic console logs:

INFO | 2013/04/25 14:02:43 | weblogic.security.SecurityInitializationException: Authentication for user system denied
INFO | 2013/04/25 14:02:43 |    at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.doBootAuthorization(CommonSecurityServiceManagerDelegateImpl.java:966)
INFO | 2013/04/25 14:02:43 |    at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.initialize(CommonSecurityServiceManagerDelegateImpl.java:1054)
INFO | 2013/04/25 14:02:43 |    at weblogic.security.service.SecurityServiceManager.initialize(SecurityServiceManager.java:873)
INFO | 2013/04/25 14:02:43 |    at weblogic.security.SecurityService.start(SecurityService.java:141)
INFO | 2013/04/25 14:02:43 |    at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
INFO | 2013/04/25 14:02:43 |    Truncated. see log file for complete stacktrace
INFO | 2013/04/25 14:02:43 | Caused By: javax.security.auth.login.FailedLoginException: [Security:090304]Authentication Failed: User system javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User system denied

and

<Apr 26, 2013 6:25:00 AM PDT> <Notice> <Security> <BEA-090078> <User system in security realm otmrealm has had 5 invalid login attempts, locking account for 30 minutes.>

For the "guest" user

weblogic.log has the following error:

####<Mar 22, 2013 10:05:50 AM GMT> <Notice> <Security> <your_url> <gc3-dts1appv07> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1363946750106> <BEA-090078> <User guest in security realm otmrealm has had 5 invalid login attempts, locking account for 30 minutes.>


tomcat console.log has the following error:

INFO | 2013/03/22 10:05:50 | javax.security.auth.login.LoginException: javax.security.auth.login.LoginException: java.lang.SecurityException: User: guest, failed to be authenticated.

  

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms