Unable To Restore Site Use Because Site Use Information DFF's Not In Sync
(Doc ID 1549126.1)
Last updated on FEBRUARY 18, 2019
Oracle Trading Community - Version 12.1.3 and later Information in this document applies to any platform.
The Site Use Information Descriptive Flexfield (DFF) is not in sync when restoring a site use. Receive the following error:
Error Value 956-724-4190 for the flexfield segment CS Account Mgr does not exist in the value set SFI_ARX_ACCOUNTS_MANAGER
The reason for this error is due to the Ship-To being Inactive, but the DFF that is displayed is still for the Deliver-To that was just restored.
Steps to Reproduce: Responsibility: Receivables Navigation: Customers > Customers 1. Query a customer address that has 2 inactive business purposes and no active ones. Both have Site Use Information DFF’s setup. In this example, the business purposes of the address are: deliver-to and ship-to. 2. Click on Restore on the Deliver-To and Save Error Received.
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