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How to Reverse a Bank Charge Created on a Lockbox Receipt After Bank Reconciliation (Doc ID 1549213.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


A lockbox batch was reconciled to the incorrect bank statement amount.  How can the bank charges be reversed on the receipts in this batch?

As an example:
Transaction valued at 36,506 reconciled against a line for 61,284.99, resulting in an error for 24,778.99 in the bank charge account.

The Manual Reconciliation tolerance was not set to zero.  When this was reconciled, the system created a cleared amount that was higher than the original transaction.


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