Unable To Create Workorders In CMRO Organization
(Doc ID 1549265.1)
Last updated on APRIL 12, 2019
Applies to:
Oracle Enterprise Asset Management - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
On Application Release 12.1.1:
When attempting to create a work order for EAM and CMRO organization, the following error occurs.
ERROR
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Another Work Order with the same name already exists.
STEPS
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The issue can be reproduced at will with the following steps:
1. Open work order form and click New.
2. Once the customer tabs from work order number which is automatically generated, error appears.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot manage GHE/GSEs and Tools even though its part of the CMRO/EAM module.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |