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A Custom Invoice Created in BAP Cannot Be Found in iReceivables (Doc ID 1549368.1)

Last updated on APRIL 26, 2017

Applies to:

Oracle Bill Presentment Architecture - Version 12.1.3 and later
Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Cannot see the BPA template customer is using in iReceivables -

Steps to Reproduce:
Responsibility:  iReceivables 2.0 Internal
Navigation:  Customers > Customer Search
Enter in a customer number
Go To:  Account Summary for All Locations
Go To:  Overdue Receivables
Click on a transaction and the invoice comes up.

The default invoice template shows, not the custom one created.

Cause

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