Transaction Workbench Issue: When attempting to apply a credit memo, the Form Asks: The credit memo has a different tax type than the invoice. Do you want to continue? (Doc ID 1549556.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

You are attempting to credit an invoice, when you pick the transaction to credit in the Application form the following message is raised:
The credit memo has a different tax type than the invoice. Do you want to continue?

Steps to reproduce:

Responsibility: Receivables Manager
Navigation: Transactions > Transactions

Query up any Transaction number
Go to menu > Actions > Applications
Choose another transaction with different tax type, and you get the message:
The credit memo has a different tax type than the invoice. Do you want to continue?

Why is this message raised and is there a way to avoid it?

 

Cause

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