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Action > Charges on a Sales Order Line Results in Error: FRM-41830: List of values contains no entries (Doc ID 1549620.1)

Last updated on AUGUST 10, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
OEXOEORD

Symptoms

On : 12.1.3 version, Pricing, Discounting & Charges

When attempting to add charges to a sales order line in OM. When you click on the list of values
the following error occurs.

ERROR
-----------------------
FRM-41830: List of values contains no entries


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
OM super user responsibility.
Order Organizer : Query an existing open order
Go to lines. From Lines click on Actions and select charges.
On the form click on list of values.
FRM-41830: List of values contains no entries shows up.


Cause

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