Incorrect Dependent Coverage End Date When To Date On Contact Is Last Day Of Month (Doc ID 1549933.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP4 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP5 version, Oracle Advanced Benefits

ACTUAL BEHAVIOR
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When Processing the Divorce Life Event with an Occurred Date of last day of the month and a contact to date of the last day of the month, the dependent coverage end date is incorrect.

EXPECTED BEHAVIOR
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The dependent coverage end date will be the end of the month.

STEPS
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The issue can be reproduced at will with the following steps:
1. Query Employee in the Benefits Service Center Form
2. Date Track to 7/31/12
3. Select Person Form and change the Marital Status from Married to Divorced as an update
4. Click the others button and select Contact
5. Select the Spouse Record and Enter a To Date of 7/31/12 and an end reason of Divorce
6. Date track to 8/23/12 and Process the Divorce Life Event
7. Select Dependent Designation and see that the dependent has an incorrect end date of 8/31/12. Coverage end date code for this life event is End of Month. Therefore the coverage end date for the spouse should be 7/31/12.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users have coverage for when they are no longer eligible and cobra coverage is not starting correctly.

Cause

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