Attempting To Copy Sales Order To RMA Errors With EXCEPTION(NO_DATA_FOUND): jl_zz_tax.calculate
(Doc ID 1549962.1)
Last updated on SEPTEMBER 20, 2021
Applies to:
Oracle Order Management - Version 12.1.3 and laterOracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
When trying to copy an order to create an RMA, the application errors with the following:
ERROR
Error: EXCEPTION(NO_DATA_FOUND): jl_zz_tax.calculate
Error: An unexpected error has occurred. Please contact your system administrator.
Copy Failed.
Error: An unexpected error has occurred. Please contact your system administrator.
Copy Failed.
STEPS
1) Order Management Super User Responsibility
2) Query Sales Order
3) Action Copy
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |