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Attempting To Copy Sales Order To RMA Errors With EXCEPTION(NO_DATA_FOUND): jl_zz_tax.calculate (Doc ID 1549962.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 When trying to copy an order to create an RMA, the application errors with the following:


ERROR

Error: EXCEPTION(NO_DATA_FOUND): jl_zz_tax.calculate
Error: An unexpected error has occurred. Please contact your system administrator.
Copy Failed.


STEPS

1) Order Management Super User Responsibility
2) Query Sales Order
3) Action Copy

Cause

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In this Document
Symptoms
Cause
Solution
References


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