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ORA-06508 error while Register as a Business User (B2B) (Doc ID 1549982.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Vision Test: 12.1.3 version, Shopping Cart Related

When attempting to Register a new Business User via iStore self-service registration option,
the following error occurs.

ERROR
-----------------------
Application Error.

IBE log shows:

10:37:40:67 [RegisterBusiness.createBusinessUser] PartyV2Wrap.createBusinessUser(-)
10:37:40:71 [RegisterBusiness.createBusinessUser] Unexpected Error in createBusinessUserReturn Status = U, Error Message = null
10:37:40:77 [RegisterBusiness.createBusinessUser] oracle.apps.jtf.base.resources.FrameworkException: The following SQL error occurred:
ORA-06508: PL/SQL: could not find program unit being called.
at oracle.apps.jtf.util.ErrorStackUtil.getFrameworkException(ErrorStackUtil.java:104)
at oracle.apps.jtf.util.ErrorStackUtil.getDBFrameworkException(ErrorStackUtil.java:141)
at oracle.apps.ibe.um.RegisterBusiness.doRegularRegistration(RegisterBusiness.java:1127)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch iStore Home page
2. Click Register
3. Select register user of an existing company
4. Submit user registration form
5. Receive error



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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