Statement of Earnings (SOE) Errors with: 'ORA-20101: Error in pay_us_soe_balances_pkg.populate_state_balance'
(Doc ID 1550131.1)
Last updated on MARCH 09, 2022
Applies to:
Oracle HRMS (US) - Version 12.1 to 12.1.3 [Release 12.0 to 12.1]Oracle Payroll - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Symptoms
Statement of Earnings (SOE) errors after <Patch 14532275>:R12.PAY.B with:
ORA-20101: Error in pay_us_soe_balances_pkg.populate_state_balance
ORA-20001: Assertion failure detected at location get_new_latest_bal_value:1
Cause: an internal error has occurred at location get_new_latest_bal_value:1
Action: please contact your Oracle customer representative. ORA-06512: at "APPS.PAY_US_SOE_BALANCES_PKG", line 2115
STEPS
The issue can be reproduced at will with the following steps:
1. Apply <Patch 14532275>:R12.PAY.B
2. View SOE
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |