Statement of Earnings (SOE) Errors with: 'ORA-20101: Error in pay_us_soe_balances_pkg.populate_state_balance'
Last updated on JANUARY 05, 2017
Applies to:Oracle HRMS (US) - Version 12.1 to 12.1.3 [Release 12.0 to 12.1]
Oracle Payroll - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Statement of Earnings (SOE) errors after <Patch 14532275>:R12.PAY.B with:
ORA-20101: Error in pay_us_soe_balances_pkg.populate_state_balance
ORA-20001: Assertion failure detected at location get_new_latest_bal_value:1
Cause: an internal error has occurred at location get_new_latest_bal_value:1
Action: please contact your Oracle customer representative. ORA-06512: at "APPS.PAY_US_SOE_BALANCES_PKG", line 2115
The issue can be reproduced at will with the following steps:
1. Apply <Patch 14532275>:R12.PAY.B
2. View SOE
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms