Performance Issue In One Step Material Issue Screen (Doc ID 1550390.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 01-Jan-2016***

Symptoms

On : 12.1.3 version, PERF

ACTUAL BEHAVIOR
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The system takes about a minute while searching by Manufacturer Part Number in One Step material Issue screen.
When entering item number and pressing Go, performance is good. But, when entering Manufacturer number and pressing Go, it takes the user to Search screen where user can select search by "Manufacturer Part Number". When searching by manufacturer part number, it takes more than a minute to return the value.

EXPECTED BEHAVIOR
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System should take a few seconds to return values when searching by manufacturer part number.

STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Click on Stores tab
3. Click on One Step Material Issue sub tab
4. Enter work order
5. In the Material field, select search by "Manufacturer Part Number"

Cause

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