My Oracle Support Banner

Repository Contract Approval is Stuck at 'Wait For Approver Response' and There are No Open Notifications (Doc ID 1550485.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Procurement Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

After submitting a Repository Contract for approval, the approval workflow is stuck and does not progress further than the activity 'Wait for Approver Response'.  There are no notifications available for any approver.

Steps
1. Using a Contracts Workbench responsibility.
2. Author a Repository Contract with all the required fields.
3. Select Actions > Submit for Approval
4. Check the 'Contract Repository Approval ' workflow and see that the workflow is stuck at 'Wait for Approver Response' node, but there are no open notifications for an approver.

Changes

The issue happens when there has been a change in the approver group.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.