Service: In Extensible Attributes Page The Header Section Is Empty
(Doc ID 1550845.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Customer Support - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When calling the Service Request Extensible Attributes page from the Service Request form, the page header has all the labels without values (SR information).
Expected Behavior:
Expect the Service Request Extensible Attributes page header to display the correct values (SR information)
Steps:
1. In the Service Request form, query an SR that has extensible attributes defined.
2. From Menu > Tools 2 call the Extensible Attributes page
=> The page is displayed but the header is empty.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |