Error While Creating A Customer Contact - "Value for cust_account_id - party_id - role_type must be unique" (Doc ID 1550957.1)

Last updated on MAY 26, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customers Module

Attempting to create the Customer Contact and receive the following error:

ERROR: Value for cust_account_id - party_id - role_type must be unique.

Steps to Reproduce:
Responsibility:  Receivables
Navigation: Customers > Customers
Query any Customer
Go To:  Customer Account > Create Account Contact

Cause

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