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Process Deliveries - SRS Program Ran With No Parameters Updating Deliveries And Trips For All Operating Units (Doc ID 1551054.1)

Last updated on SEPTEMBER 30, 2020

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 to 12.2.10 [Release 11.5.10 to 12.2]
Oracle Order Management - Version 11.5.10.2 to 12.2.10 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

The Process Deliveries - SRS Program has been submitted unexpectedly without passing an Organization Parameter.
This has created undesired deliveries/appended deliveries across OU's and then grouped them under trips.

In order to rollback the deliveries and trips created and assigned, user will need the following information:

  a) Details of all the Deliveries that were created due to the program being ran.
  b) Fix to rollback impacted deliveries.


Additional  Information
----------------------------
Trips are getting stuck in CONFIRMED Status while shipping the deliveries.
Users are not able to ship confirm the deliveries as the deliveries are going into CONFIRMED Status.
While confirming the shipments, the delivery detail lines are stuck in Staged/Ship Confirm Status and the Delivery IDs are stuck in CONFIRMED Status rather than progressing to CLOSED.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Run Process deliveries - SRS wide "open" meaning no parameters specified.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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