Late Charges Issue: User Defined Standard Comment is Not Used/Displayed on Interest Invoice
(Doc ID 1551070.1)
Last updated on FEBRUARY 03, 2019
Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.
You have defined a standard message, associated it to a customer profile and expect to see it in the Late Charge invoice, but instead the invoice still shows the default comments.
Steps to Reproduce:
- Define Standard messages
Responsibility: Application Developer
Navigation: Message > Definition
Name = SMT_LT_CHG
Type = Legal Message
Start Date = 23-APR-2013
Message = If you pay now, you won't get in trouble
- Link the standard message to Customer Profile
Responsibility: Receivables Manager
Navigation: Customer > Profile Setup
Query the Customer record who has an overdue transaction
Define Message Text = SMT_LT_CHG
- Generate Late charges for the above customer in final mode, late charge invoice is imported / created
- Review the comments printed in the Late Charge Invoice and it does not use the text defined in SMT_LT_CHG, instead it still uses the default comments line : "Late Charge interest invoice import"
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