My Oracle Support Banner

Late Charges Issue: User Defined Standard Comment is Not Used/Displayed on Interest Invoice (Doc ID 1551070.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.


You have defined a standard message, associated it to a customer profile and expect to see it in the Late Charge invoice, but instead the invoice still shows the default comments.

Steps to Reproduce:

  1. Define Standard messages
    Responsibility: Application Developer
    Navigation: Message > Definition

    Name = SMT_LT_CHG
    Type = Legal Message
    Start Date = 23-APR-2013
    Message = If you pay now, you won't get in trouble

  2. Link the standard message to Customer Profile
    Responsibility: Receivables Manager
    Navigation: Customer > Profile Setup

    Query the Customer record who has an overdue transaction
    Define Message Text = SMT_LT_CHG

  3. Generate Late charges for the above customer in final mode, late charge invoice is imported / created

  4. Review the comments printed in the Late Charge Invoice and it does not use the text defined in SMT_LT_CHG, instead it still uses the default comments line : "Late Charge interest invoice import"



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.