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Late Charges Issue: User Defined Standard Comment is Not Used/Displayed on Interest Invoice (Doc ID 1551070.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

You have defined a standard message, associated it to a customer profile and expect to see it in the Late Charge invoice, but instead the invoice still shows the default comments.

Steps to Reproduce:

  1. Define Standard messages
    Responsibility: Application Developer
    Navigation: Message > Definition

    Name = SMT_LT_CHG
    Type = Legal Message
    Start Date = 23-APR-2013
    Message = If you pay now, you won't get in trouble

  2. Link the standard message to Customer Profile
    Responsibility: Receivables Manager
    Navigation: Customer > Profile Setup

    Query the Customer record who has an overdue transaction
    Define Message Text = SMT_LT_CHG

  3. Generate Late charges for the above customer in final mode, late charge invoice is imported / created

  4. Review the comments printed in the Late Charge Invoice and it does not use the text defined in SMT_LT_CHG, instead it still uses the default comments line : "Late Charge interest invoice import"

 

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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