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Deduction Claim Approval Error: "An error has occured during Approval of Claim deduction, ORA-28115: policy with check option violation in Package ARP_CHARGEBACK_COVER" (Doc ID 1551438.1)

Last updated on JULY 23, 2018

Applies to:

Oracle Trade Management - Version 12.1.3 to 12.1.3.1 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Cannot settle a deduction

Error

An error has occured during Approval of Claim deduction.

Error Log

1: ORA-28115: policy with check option violation in Package ARP_CHARGEBACK_COVER Procedure create_chargeback
2: An unexpected error occurred when creating Chargeback in AR through AR Chargeback Cover API.


Cause

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In this Document
Symptoms
Cause
Solution
References


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