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Overdue Deliverable Notifier Program is Generating Notifications : "Error: The notification could not be sent. No External users found" (Doc ID 1552041.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Contracts - Version 12.1.3 and later
Oracle Sales Contracts - Version 12.1.3 and later
Oracle Procurement Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After running the concurrent program 'Overdue Deliverable Notifier' for Repository Contracts, an error notification is generated as below.

Error
The notification could not be sent. No External users found for <contract number>.

Steps
1. Author a repository contract
    Add deliverables to the contract, with type 'Contractual' with the Supplier Organization as the responsible party
    Ensure that deliverables have Notifications set for 'Deliverable is overdue'

2. Activate the contract.

3. After the deliverable due date on the contract has passed, run the Overdue Deliverable Notifier program. The error notification gets generated.

Cause

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In this Document
Symptoms
Cause
Solution
References


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