Summary Account Balances Not Updated With Balances of New Detail Account Combination

(Doc ID 1552114.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle General Ledger - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Creating a new detail account and posting to this combination, does not update the balances of summary account.

The issue persists even after running the concurrent requests below:

Program - Incremental Add/Delete Summary Templates
Program - Maintain Summary Templates

Also, for the new detail code combinations created, the gl_account_hierarchies table is updated having the new records inserted with :
- negative template_id for the summary accounts that should be updated
- negative set_of_books_ID corresponding to the same records created

This can be determined by the query below:

select *
from gl_account_hierarchies
where detail_code_combination_id=&new_detail_CCID;

Cause

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