Eligibility Profile Attached to Variable Rate Evaluating Incorrectly (Doc ID 1552188.1)

Last updated on JULY 07, 2015

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP5:

Found a few employees whose rate value for Dental is returned for a Variable Rate to which they do not meet eligibility criteria.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Process any life event and elect the plan in question




Cause

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