Dispute On Invoice - Can We Turn Off The Automatic Creation Of Credit Memo?

(Doc ID 1552251.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.


When we create a Dispute on an Invoice, it submits an approval notification for Credit Memo creation. Can we turn this off? Any profile controlling this? 


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms