Depot Repair: Unable To Create Repair Order For Internally Owned Item
(Doc ID 1552270.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Depot Repair - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Repair Order Management
In Depot Repair - Repair order -Service request block, the user is not able to select an instance or serial number that is internally owned
STEPS
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1. Depot repair super user -Create a repair order - Service request block
2. Try to select or enter serial number or instance for an item that is internally owned. Unable to find serial number.
Changes
Cause
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