My Oracle Support Banner

Customer Form Issue: Unable To View Customer D&B Credit Rating and D&B Paydex score on Customers Standard screen (Doc ID 1552460.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.


You have entered the Duns Number, DB Rating and Paydex score for a customer record using HZ_PARTY_V2PUB.update_organization. When you query up the customer in the form, you can see the Duns Number correctly. You then navigate to Credit/Risk tab and the D&B Credit Rating and D&B Paydex score is not visible.
-Responsibility: Receivable Super User
-Navigation: Customers > Standard
-Query the Customer
-Click on Name
-Click on Enrich ( Right on corner)
-Click on Credit/Risk Tab
  *D&B Credit Rating
  *D&B Paydex


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Still Have Questions?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.