Saving Service Requests Cause Error: Invalid Source Objects details provided
(Doc ID 1552598.1)
Last updated on JULY 21, 2020
Applies to:Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
12.1.3, Service Request Form
When attempting to create a Service Request with a Serial Number the Serial Number does not get saved.
The following error occurs in the Form
Invalid Source Objects details provided Cause:Source object type code, source object id and name should be provided"
Steps to Reproduce
1. Create a Service Request with a Serial Number
3. Re-query the SR - the Serial Number is not there.
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