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Service Request Form Arrow Keys Not Working For Navigating The Grid On The Task Tab (Doc ID 1552812.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Teleservice - Version 12.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

The Arrow Up/Down Keys cannot be used to navigate between the records on the Task grid on the Task Tab of the Service Request form.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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