My Oracle Support Banner

Interface Trip Stop Failed Inventory Interface Which Contained Inter-company Orders Due to Error INV_TXN_MANAGER_PUB: SQL error ORA-01403: no data found (Doc ID 1553015.1)

Last updated on MAY 07, 2021

Applies to:

Oracle Advanced Pricing - Version 12.1 and later
Oracle Inventory Management - Version 12.1.1 and later
Information in this document applies to any platform.
INCIAR - Intercompany Invoice
ORA-06502: PL/SQL: numeric or value error: character string buffer too small
INV_INTERCOMPANY_INVOICING: MTL_QP_PRICE.get_transfer_price

Symptoms


When attempting to run the inventory interface the following error occurs.

ERROR
 INV_TXN_MANAGER_PUB: *** SQL error ORA-01403: no data found

 

NOTES
Interface Trip Stop Log file may also show error:
INV_INTERCOMPANY_INVOICING: MTL_QP_PRICE.get_transfer_price: EXCEP UNEXP OTHERS - ORA-06502: PL/SQL: numeric or value error: character string buffer too small


STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Shipping > Interfaces > Run
3. Select Name = Inventory Interface SRS
4, Select the appropriate trip stop
5. Click OK
6. Submit request.
7. Review the concurrent request log file.

 

Here is how to collect the Debug Which Shows SQL error ORA-01403: no data found

1. Set the following profile options:

INV: Debug Trace = Yes
INV:Debug Level = 11
INV: Debug File = One of the rwx directories using the following SQL with filename at end like trx_mgr.log              
       select value from v$parameter where name = 'utl_file_dir';

OM: Debug Level = 5
OM: Debug Log Directory = set to appropriate directory per <Note 1334948.1>


2. Run the Inventory interface for the order line with this issue.

Responsibility: Order Management Super User (or equivalent)
Navigate to: Shipping > Interfaces > Run
Select Name = Inventory Interface SRS
Select the appropriate trip stop
Click OK
Submit request.
Once completed, View Output to review the log file.

 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.