Interface Trip Stop Failed Inventory Interface Which Contained Inter-company Orders Due to Error INV_TXN_MANAGER_PUB: SQL error ORA-01403: no data found (Doc ID 1553015.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Advanced Pricing - Version 12.1 and later
Oracle Inventory Management - Version 12.1.1 and later
Information in this document applies to any platform.
INCIAR - Intercompany Invoice
ORA-06502: PL/SQL: numeric or value error: character string buffer too small
INV_INTERCOMPANY_INVOICING: MTL_QP_PRICE.get_transfer_price

Symptoms

On : 12.1.3 version, Reports & Concurrrent Requests

When attempting to run the inventory interface the following error occurs.

ERROR
-----------------------
 INV_TXN_MANAGER_PUB: *** SQL error ORA-01403: no data found

 

NOTES
----------
Interface Trip Stop Log file may also show error:
INV_INTERCOMPANY_INVOICING: MTL_QP_PRICE.get_transfer_price: EXCEP UNEXP OTHERS - ORA-06502: PL/SQL: numeric or value error: character string buffer too small


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Shipping > Interfaces > Run
3. Select Name = Inventory Interface SRS
4, Select the appropriate trip stop
5. Click OK
6. Submit request.
7. Review the concurrent request log file.

 

Here is how to collect the Debug Which Shows SQL error ORA-01403: no data found

1. Set the following profile options:

INV: Debug Trace = Yes
INV:Debug Level = 11
INV: Debug File = One of the rwx directories using the following SQL with filename at end like trx_mgr.log              
       select value from v$parameter where name = 'utl_file_dir';

OM: Debug Level = 5
OM: Debug Log Directory = set to appropriate directory per <Note 1334948.1>


2. Run the Inventory interface for the order line with this issue.

Responsibility: Order Management Super User (or equivalent)
Navigate to: Shipping > Interfaces > Run
Select Name = Inventory Interface SRS
Select the appropriate trip stop
Click OK
Submit request.
Once completed, View Output to review the log file.

 

 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
We are not able to generate Inter-company Invoice for shipment # 14731880.
AS the invoice is not generated, the shipment is not yet done. As this delivery is intercompany, the destination plant cant start production.

Cause

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