My Oracle Support Banner

Loan Status Is 'Active' When Loan Was Paid Off Using Manual Payment (Doc ID 1553255.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Loans - Version 12.1.3 and later
Information in this document applies to any platform.


After creating a manual bill for the remainder of the loan, and paying that bill off, the loan remains in 'Active' status instead of 'Paid Off'.

Steps to Reproduce:
: Loan Agent
: Loans Dashboard

  1. Create a manual bill for the remaining amount of a loan.
  2. Pay off the manual bill.
  3. Run billing for that loan, and the status remains Active.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.