Loan Status Is 'Active' When Loan Was Paid Off Using Manual Payment
(Doc ID 1553255.1)
Last updated on FEBRUARY 22, 2019
Oracle Loans - Version 12.1.3 and later
Information in this document applies to any platform.
After creating a manual bill for the remainder of the loan, and paying that bill off, the loan remains in 'Active' status instead of 'Paid Off'.
Steps to Reproduce:
Responsibility: Loan Agent
Navigation: Loans Dashboard
- Create a manual bill for the remaining amount of a loan.
- Pay off the manual bill.
- Run billing for that loan, and the status remains Active.
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