Loan Status Is 'Active' When Loan Was Paid Off Using Manual Payment (Doc ID 1553255.1)

Last updated on JANUARY 20, 2017

Applies to:

Oracle Loans - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After creating a manual bill for the remainder of the loan, and paying that bill off, the loan remains in 'Active' status instead of 'Paid Off'.

Steps to Reproduce:
Responsibility
: Loan Agent
Navigation
: Loans Dashboard

  1. Create a manual bill for the remaining amount of a loan.
  2. Pay off the manual bill.
  3. Run billing for that loan, and the status remains Active.

Cause

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