For R12: RMA Line fully received and delivered in Inventory, still in status AWAITING_RETURN in Order Management

(Doc ID 1553694.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

RMA Line is fully received and delivered in Inventory.  However, the line is still in status AWAITING_RETURN in Order Management. 

Changes

 

Cause

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