Default Enrollment Rule not Returning Future Dated Plan Enrollments Where the Amount is Calculated using Enter Value at Enrollment (Doc ID 1553719.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Find that the amount entered for a Supplemental Life plan enrollment scheduled to begin on a future day due to a Waiting Period is not being returned when processing an intervening life event and using a Default Enrollment fast Formula.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an example employee.
3. Process the New Hire life event on 21-FEB and enroll in Supplemental Life plan for entered coverage amount of "$75,000".

4. Process the Status Change Life event on 20-APR navigate to the enrollment form.

This is due to the customer using "Enter Value At Enrollment" and Flat Range for the Calculation Method.  In this case, 25000 is the defined default for the rate.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms