Field Service Third Party Adminstrator Portal Error: 'This is an Invalid Setup. Please Refer Implementation Guide to Learn More About Third Party User Setup.' [Video] (Doc ID 1554276.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 When attempting to access the Field Service Third Party Administrator Portal (CsfDashBoardPG) the following error is generated for specific users:

This is an Invalid Setup. Please Refer Implementation Guide to Learn More About Third Party User Setup.

The issue can be reproduced with the following steps:

1. Create a new FND User (using the System Adminstrator responsibility).

2. Assign the Field Service Third Party Administrator Portal responsibility to this user.

3. Sign in to the applications as this new user, and attempt to access the FS TP Admin Portal.

 

Cause

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