How to Balance Revenue Account when Invoice / Debit Memo Does Not Knock Off After Applying Credit Memo

(Doc ID 1554537.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.
ARXTWMAI Transactions Form
Create Accounting
View Accounting


Customer has created an Invoice (or Debit Memo) with Revenue Account 1 and Receivable Account 1 for Amount 10,000.00

It was being applied to Credit Memo with Revenue Account 2 and Receivable Account 2 for Amount 5,000.00

System will generate Accounting Entries for Receivables Account as
Receivable Account 1 Cr
Receivable Account 2 Dr

So the Receivables Account get Knocked off / balanced for amount 5000 

Revenue Accounts are not getting knocked off.

Lets take an Example

Invoice has following entries :

01-000-1210-0000-000 Receivable DR   10,000
01-000-4150-0000-000 Revenue CR  10,000


Credit Memo entries are

01-000-1220-0000-000 Receivable CR   5,000
01-000-4504-0000-000 Revenue DR  5,000


Application entries generated after Credit Memo application to Invoice as

01-000-1210-0000-000 Receivable CR   5,000
01-000-1220-0000-000  Receivable DR   5,000


Here Revenue accounts are not knocking off. 

How to resolve this situation ?
What is the workaround possible for it ?




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