'ORA-01086: savepoint 'COMPUTE_PRICE' never established in this session or is invalid' Error Attempting to Add Products (sublines) in Service Contracts (Doc ID 1554586.1)

Last updated on MAY 30, 2019

Applies to:

Symptoms

Find that it is not possible to add products to sublines in Service Contracts. The following error message occurs:

Error
ORA-01086: savepoint 'COMPUTE_PRICE' never established in this session or is invalid
ORA-06512: at "APPS.OKS_QP_INT_PVT", line 2631
ORA-06510: PL/SQL: unhandled user-defined exception

FRM-40735: ON-INSERT trigger raised unhandled exception ORA-01086.

Steps
1. Using a Service Contracts Manager responsibility.
2. Open a Service Contract
3. Navigate to Lines > Pricing /Products tab.
4. Add a new Subline.
5. Click Save and get the indicated error.

Cause

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