'ORA-01086: savepoint 'COMPUTE_PRICE' never established in this session or is invalid' Error Attempting to Add Products (sublines) in Service Contracts
(Doc ID 1554586.1)
Last updated on MAY 30, 2019
Applies to:Oracle Service Contracts - Version 188.8.131.52 and later
Information in this document applies to any platform.
Find that it is not possible to add products to sublines in Service Contracts. The following error message occurs:
ORA-01086: savepoint 'COMPUTE_PRICE' never established in this session or is invalid
ORA-06512: at "APPS.OKS_QP_INT_PVT", line 2631
ORA-06510: PL/SQL: unhandled user-defined exception
FRM-40735: ON-INSERT trigger raised unhandled exception ORA-01086.
1. Using a Service Contracts Manager responsibility.
2. Open a Service Contract
3. Navigate to Lines > Pricing /Products tab.
4. Add a new Subline.
5. Click Save and get the indicated error.
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