Receivables Credit Memo Issue: Cannot Account Credit Memos, SLA Entry Does not Balance (Doc ID 1554597.1)

Last updated on JUNE 21, 2023

Applies to:

Symptoms

When processing Credit Memo's to New or Migrated Invoices they are not processing to GL.

SELECT decode(FND_PROFILE.value('AR_MFAR_ACTIVATED')
,'Y','YES','N','NO','NULL') AR_MFAR_ACTIVATED
from dual;

YES

Profile Option (AR_MFAR_ACTIVATED) 'AR: Activate multi Fund Accounting Extract' = Yes at site level

Reviewed the data in xla_distribution_links and found that the records are incorrectly populated for the records corresponding to ARD.

SRC_DIST_TYPE             ACCOUNTING_LINE_CODE      DR       CR
========================================================================
AR_DISTRIBUTIONS_ALL            MFAR_REG_CM_APP_FROM_REC  230 <==== INCORRECT
AR_DISTRIBUTIONS_ALL            MFAR_CM_APP_FROM_REC      230  
AR_DISTRIBUTIONS_ALL            MFAR_CM_APP_TO_REC                  230

Changes

Cause

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