PO AME: PO_AME_APPROVE Notification Does Not Display Tax (Doc ID 1554650.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version

In Oracle Purchasing,  using the Approval Management Engine (AME) when submitting a Purchase Order (PO) for approval, the approval notification does not display the tax amount.  

The issue can be reproduced at will with the following steps:
1. The user navigates to Purchasing > Buyer Work Center > Orders
2. The header, line and distribution details are entered.
3. Then the user chooses Actions > Manage Tax and presses “Go”.
4. Additional Tax Information shows:

• Amount 1,200.00
• Nonrecoverable Tax 120.00
• Recoverable Tax 0.00
• Total Tax 120.00
• Approval Amount 1,320.00

5. The user chooses Return to Purchase Order and submits the PO for approval.
6. The approver receives the following notification (this is one specific example):
• SDC - City Centre OU - Standard Purchase Order 24000010, 0 for USD 1,320.00 requires your approval.
7. When opening the notification it displays:

• Amount 1,200.00
• Tax 0.00

Cause

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