Employees Passing Online Test With 0% Score
(Doc ID 1554753.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Learning Management - Version 12.1 HRMS RUP4 and later
Information in this document applies to any platform.
On : 12.1 HRMS RUP4 version, Learning Assessment
The learner is getting 'completed' status even though he/she did not actually submit the test.
Learner has a scored test, while launching the course, the learner is getting a blank page.
After few minutes learner closed the player by clicking browser exit. And then learner logged into applications again, the test status was updated as completed. The score was 0%. i.e, the learner able to complete course with score 0%.
Expecting a 'Not Attempted' status for the above scenario.
The issue can be reproduced at will with the following steps:
This is how the learner accesses the TEST:
1. Log into Employee Direct access page-- Self Service page-
2. Then there is a link that the learner clicks on, (basically it is a sub menu) -
3. This brings the learner self-service home page.
4. Learner located the test, then clicks on the player- button.
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