SLA SETUP: ADR using source TRANSACTION IDENTIFIER (TRX_CUSTOMER_TRX_ID) not working (Doc ID 1554851.1)

Last updated on SEPTEMBER 22, 2024

Applies to:

Goal

Sign into Accounts receivable responsibility.
You have a business requirement to generate an ADR (Account Derivation Rule) which references source: transaction identifier (TRX_CUSTOMER_TRX_ID) for JLT: Credit Memo Receivable.

On the custom sources form , you create a custom function which references input source: transaction identifier (TRX_CUSTOMER_TRX_ID).

On the Account Derivation Rules form , you create a custom ADR which references the newly generated custom function.

You run create accounting and the accounting is created but the ADR does not create the anticipated accounting for your JLT: Credit Memo Receivable.

Interestingly, this seeded source: transaction identifier (TRX_CUSTOMER_TRX_ID) works for all invoice JLTs successfully , including JLT: Invoice Receivable.


 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.