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Second And Subsequent Refunds For Expired Credit Card are failing (Doc ID 1554864.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Payments - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

When second and subsequent refunds are processed for expired cards, they remit but also fail in the output.
The status is updated to remitted and they subsequently clear.
They are not picked up in the Create Settlement Batch so are never refunded to the customer by the bank.

EXPECTED BEHAVIOR

For second refund, Oracle shouldn't trigger validations on Credit card expiry check.

Cause

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In this Document
Symptoms
Cause
Solution
References


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