Second And Subsequent Refunds For Expired Credit Card are failing
(Doc ID 1554864.1)
Last updated on FEBRUARY 20, 2019
Applies to:Oracle Payments - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
When second and subsequent refunds are processed for expired cards, they remit but also fail in the output.
The status is updated to remitted and they subsequently clear.
They are not picked up in the Create Settlement Batch so are never refunded to the customer by the bank.
For second refund, process triggers validations on Credit card expiry check. Since it is doing so, users are getting 'Invalid Card or Expiry' error.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document