WMS Wave Workbench (WMSWVPWB) Is Not Allowing To Export Data To Spreadsheet (Doc ID 1554994.1)

Last updated on JANUARY 03, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR  
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The standard functionality of 'Copy All Rows" or "Copy Selected Rows" from the Wave workbench does not work. The screen it hangs indefinitely with message "Export in progress"

Users cannot copy Order Lines to a Spreadsheet but can Copy Orders and Tasks to a Spreadsheet
 
 EXPECTED BEHAVIOR
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 Export should not hang and should complete in a reasonable period of time.
 
 STEPS
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 The issue can be reproduced at will with the following steps:
 1.  Navigate to the Wave Workbench and query a wave.
 2.  When the specific wave is queried, click on the Lines tab.  
 3.  Highlight one line, then right click on mouse to bring up Copy Cell,  Copy Selected Rows, Copy All
 4.  Select Copy Selected Rows.  
 5.  Message is displayed, "Export in progress...".
 6.  The export never completes.

Cause

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