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Trade Management Claim Settlement FAQ (Doc ID 1555381.1)

Last updated on DECEMBER 15, 2020

Applies to:

Oracle Trade Management - Version 11.5.10 and later
Information in this document applies to any platform.

Purpose

The purpose of this document is to answer common questions on Trade Management Claim Settlement.

Additional Help

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Overview Oracle Channel Revenue / Trade Management
Troubleshooting Oracle Trade Management Claim Settlement
Troubleshooting Oracle Trade Management Claims
Using Oracle Trade Management

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Electronic Technical Reference Manual (eTRM)

 

 

Questions and Answers

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In this Document
Purpose
 Additional Help
Questions and Answers
 MASS SETTLEMENT
 Can Mass settlement be used to offset an existing open Credit Memo while settling a Debit Claim?
 What are the supported ways of Mass Settlement in Trade Management?
 Single Settlement Claim Overpayment (OPM) with write off has only Receipt write off Activity available in the Write off Activity List of Values (LOV) BUT when settling an OPM claim via MASS settlement can settle via Write Off Activity or Receipt Write Off Activity. Why?
 Can you reverse a Mass Settlement?
  
 SETTLEMENT METHOD
 How to add a custom Settlement Method to the Settlement Method LOV?
 How To Enable or Add Missing Claim Settlement Methods in Trade Management?
 How to default vendor information or remove the default vendor information when a claim settlement method type is selected?
 How to populate Receipt Write Off fields in system parameters of Trade Management?
 How to change the write off amount for Claims?
 Why is the Settlement Method LOV for Overpayment (OPM) Claims Empty?
References

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