Receipts Workbench: Unable to Reverse a Receipt Error - This Action Has Been Blocked to Avoid Inaccurate Accounting Entries. Please Contact Oracle Support Services (Doc ID 1555460.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

Cannot reverse a receipt.  The receipt has an event that cannot be transferred in GL. Need data fix to correct or delete the receipt.
When attempting to reverse the receipt, the following error occurs:

This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services

error in FND log:

You are unable to reverse a receipt in User Interface (UI).

Is there a way to safely delete the receipt due to a user error issue or user datafix issue?

The following error is sometimes experienced by others:

APP-AR-11534 Please enter exchange rate information

Cause

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