Receipts Workbench: Unable to Reverse a Receipt Error - This Action Has Been Blocked to Avoid Inaccurate Accounting Entries. Please Contact Oracle Support Services
(Doc ID 1555460.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Receivables - Version 12 and laterInformation in this document applies to any platform.
Symptoms
Cannot reverse a receipt. The receipt has an event that cannot be transferred in GL. Need data fix to correct or delete the receipt.
When attempting to reverse the receipt, the following error occurs:
This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services
error in FND log:
You are unable to reverse a receipt in User Interface (UI).
Is there a way to safely delete the receipt due to a user error issue or user datafix issue?
The following error is sometimes experienced by others:
APP-AR-11534 Please enter exchange rate information
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |