Promotional Payments Error: "oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError" (Doc ID 1555803.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Trade Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Error when Selecting a payment, then customer information produces a framework error in Promotional Payments

Error

oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError, msg=oracle.apps.ozf.claim.OzfClaimAccrualPvt.createClaimForAccruals

Full java stack

oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError, msg=oracle.apps.ozf.claim.OzfClaimAccrualPvt.createClaimForAccruals(Loracle/jdbc/OracleConnection;Ljava/math/BigDecimal;Ljava/lang/String;Ljava/lang/String;Ljava/math/BigDecimal;[Ljava/lang/String;[Ljava/math/BigDecimal;[Ljava/lang/String;Loracle/apps/ozf/claim/OzfClaimPvt$ClaimRec;Loracle/apps/ozf/claim/OzfClaimAccrualPvt$FundsUtilFltType;[Ljava/math/BigDecimal;)V
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:888)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:762)
at oracle.apps.ozf.oa.earning.webui.EarningClaimPrevCO.processFormRequest(EarningClaimPrevCO.java:91)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:819)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processFormRequest(OAStackLayoutBean.java:370)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1031)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:997)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:852)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processFormRequest(OAFormBean.java:395)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1031)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:997)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:852)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
at oracle.apps.fnd.framework.webui.beans.OABodyBean.processFormRequest(OABodyBean.java:363)
at oracle.apps.fnd.framework.webui.OAPageBean.processFormRequest(OAPageBean.java:2987)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1875)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)
at _jtfcrmchrome._jspService(_jtfcrmchrome.java:1192)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:911)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)



Cause

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