R12:JL:AP: Due Date Field Is Not Working On Collection Documents Form (Doc ID 1556004.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Financials for the Americas - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms


Cannot enter a value in the Due Date field when creating collection documents

Expect to be able to enter a due date.

The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables
2. Path: Invoices -> Entry -> Invoices
3. Create an invoice and save.
4. Validate the invoice

5. Path: Localization -> Collection Documents -> Define
6. Create a collection document and save.

Cannot enter a value in the Due Date field.

Workaround:


1. Change the city in the supplier address setup.
or
2. Change the city setup - draw a letter from the name.

For example:
The problem occurs for cities containing more than 25 characters.
For example (city): Santa Rita do Passa Quatro, which name contains 26 characters.

The workaround is not feasible as changing the registration of the city in TCA cause problems with suppliers and customers enrolled in the city


The issue has the following business impact:
Due to this issue, users cannot enter a due date on the collection document

Cause

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