Credit Memo Revenue Recognition Remains Unearned
(Doc ID 1556423.1)
Last updated on JULY 10, 2020
Oracle Receivables - Version 12.1.1 and later Information in this document applies to any platform.
An invoice's revenue is manually recognized through the Revenue Management forms.
Some time in the future, a Credit Memo is created against this invoice.
The credit memo is created in Unearned Revenue and cannot be recognized.
Credit Memos remain in unearned revenue causing the revenue number to be incorrect.
Steps to Reproduce Create Order Invoice Invoice is deferred Manually Recognize Revenue through Rev Mgmt Create Credit Memo Run standard Revenue Recognition Programs Credit Memo remains in unearned revenue when it should be recognized
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