Credit Memo Revenue Recognition Remains Unearned
Last updated on MARCH 08, 2017
Applies to:Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.
An invoice's revenue is manually recognized through the Revenue Management forms.
Some time in the future, a Credit Memo is created against this invoice.
The credit memo is created in Unearned Revenue and cannot be recognized.
Credit Memos remain in unearned revenue causing the revenue number to be incorrect.
Steps to Reproduce
Invoice is deferred
Manually Recognize Revenue through Rev Mgmt
Create Credit Memo
Run standard Revenue Recognition Programs
Credit Memo remains in unearned revenue when it should be recognized
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms