ATO Models Invalid Sourcing Error Message when Progressing Sales Order to Autocreate Configuration Items (Doc ID 1556709.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Configure to Order - Version 11.5.10.2 and later
Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
*** Checked for relevance on 19-Nov-2014 ***

Symptoms

When trying to progress a CTO sales order line to create the configuration item (Navigation -> Actions -> Progress Order : next Eligible action), getting the following error :  

 

Verified the issue in the log file of the 'BMCCCI module: AutoCreate Configuration Items' concurrent request launched by this action in full debug enabled mode :


LOG FILE
-----------

query_sourcing_org_ms: Initializing the assignment set
initialize_assignment_set: Default assignment set is 21
initialize_assignment_set: Default assignment set name is Supplier Scheduling
query_sourcing_org_ms: ****$$$$ count 1
query_sourcing_org_ms: ****$$$$ org 207****$$$$ rule 14161****$$$$ type 1****$$$$ rank 1****$$$$ assig id 49424
...
going to check for circular sourcing
CIRCULAR SOURCE CHECK 207
CIRCULAR SOURCE CHECK px_concat_org_id 207 v_org_check 207
CIRCULAR SOURCE DETECTED
process_sourcing_chain: Circular sourcing defined for model 145 in org 207 via org 207
process_sourcing_chain: Circular sourcing additional info 207::207
LEAVING OE_MSG_PUB.ADD
process_sourcing_chain: Exception in stmt num: 5
LEAVING OE_MSG_PUB.COUNT_AND_GET 1
get_all_item_orgs: process_sourcing_chain returned with exp error
populate_plan_level: Get_All_item_orgs::exp error::90::User-Defined Exception
LEAVING OE_MSG_PUB.COUNT_AND_GET 1
populate_plan_level: GAIO returned with exp error
populate_plan_level: Populate_Src_Orgs::exp error::50User-Defined Exception
LEAVING OE_MSG_PUB.COUNT_AND_GET 1
Create_And_Link_Item: Populate_src_orgs returned with exp error
Create_And_Link_Item: create_and_link_item::exp error in stmt 80
LEAVING OE_MSG_PUB.COUNT_AND_GET 1
Inside Raise_event_for_seibel
Count of configs:: 0

 


WORKAROUNDS
============
Both the ability to use the Progress Order action from the Sales Order entry UI and the AutoCreate Configuration concurrent program are unsuccessful to successfully create the configuration Item.

 

STEPS
=====

1. Customer created an ATO Model
2. Option Classes and Option created under the ATO 
3. BOM setup as they have done in other orgs for same model. 
4. Create a Sales Order for the Model, and select options. 
5. Book the order. 
6. Select on Top Model, Actions > Progress Order, (or Right Click >Progress Order) 
7. The form popup indicates the next eligible action is "Create Configuration - Eligible" 
8. Select this and click OK 
9. Get an error with the "Invalid sourcing has been defined for one of your ATO Models."  message.
10. If the Concurrent Request "AutoCreate Configuration Item" program is ran manually instead, it ends in error too. 

Changes

No change that the user is aware of.

Cause

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